Reopening the workplace - on the way to the new normal
Reopening the workplace - on the way to the new normal
le 07/07/2020 par Deloitte Luxembourg
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As the COVID-19 pandemic drastically disrupted work environments, the first priority was crisis response: putting in place new health and safety measures, ensuring essential services, and establishing a rapid virtualization of work and education.

Organizations—despite many staring down the barrel of layoffs, furloughs and shutdowns—took quick action to protect their workers’ health and safety, establish essential services, and deploy workforce strategies to support workers in real-time. And ecosystems banded together to leverage their collective and complementary capabilities to effect meaningful change. The social enterprise went to work.

But while moments of crisis can lead to heroic and unprecedented actions, the sustainability of those actions is where the true path towards recovery will begin. That path must be paved not only with good intentions but also with meaningful change. In a post-COVID world, purpose, potential, perspective, and possibility are no longer future-focused aspirations, but the reality of the here and now. Organizations face a choice between returning to a world that is just an enhanced version of yesterday or building one that is a sustainable version of tomorrow. The risk is more than that of falling behind—it is the possibility of never catching up at all.

Now, as most companies are on the road to recovery, focusing on reopening and/or restoring the workplace effectively, efficiently and, most importantly, safely, they are facing the challenge of the “unknown unknowns”. From changes in the social contract, to macroeconomic impacts, to local health ordinances, to individual employee preferences or fears of populated work environments—these considerations make the challenge seem more like quantum physics than a simple decision calculus

In this context of uncertainty, the COVID-19 pandemic has struck hard at the heart of our companies, affecting the way Human Resources (HR) departments operate. To enter this road to recovery together, Deloitte Luxembourg invited HR professionals from different industries to join their first digital HR round table.
“Anticipating a safe way back to work after containment and beyond”. The HR lab was a unique opportunity to exchange information about the current situation, visions for the future business outlook, and best practices for HR executives in an interactive session.

On the agenda were topics like “planning a safe comeback to the workplace after the containment”, “how to restore employee confidence”, and “anticipating the dimensions to address once the decontainment is achieved”.
 Throughout the HR lab, there was full consensus that these actions should create a safe workplace environment by implementing health and sanitary measures, but also to restore employee confidence through ongoing communication, support and well-being campaigns.

While not all questions could be answered, and with the awareness that this crisis does not have a one-fits-all solution, participants appreciated the opportunity to discuss a variety of topics during this interactive HR lab.

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